Cross-Functional Operations & Technology Leader
Highly analytical strategist specializing in solving human problems within complex, machine-sized systems. Over the last decade, I have operated as a full-stack generalist at Google and Capital One—rapidly adopting proprietary tech stacks, orchestrating complex internal data pipelines, and translating international regulations into scalable technical workflows. I am a battle-tested, plug-and-play problem solver who excels at finding results, documenting the path, and eliminating operational debt. I am deeply approachable, ready to execute alongside the team, and highly flexible on foundational compensation bands for the opportunity to untangle complex bottlenecks and deliver immediate ROI.
Professional Experience
Nov 2021 – Apr 2024
Google LLC
Senior Strategist, Global Affairs, Trust & Safety (Ads)
- Rapidly mastered and orchestrated Google's complex proprietary data, compute, and modeling toolchains to design automated compliance workflows, directly recovering >$100MM in at-risk revenue across the Ads network.
- Led the technical implementation of 100+ customer support features to ensure European DSA/DMA compliance, executing rapid regulatory alignment with zero additional operational headcount.
- Built, iteratively improved, and thoroughly documented a novel risk framework that streamlined incident management between engineering, legal, and safety teams, significantly reducing dependence on contracted operations.
Feb 2017 – Oct 2021
Capital One
Principal Risk Analyst & Vendor Training Lead
- Built full-stack Python data applications to identify and mitigate business risks across 8 commercial divisions, earning Capital One's highest organizational distinction: The Circle of Excellence.
- Architected and developed a centralized Data and Metrics Library from scratch, successfully automating the executive reporting pipeline and eliminating 99% of manual reporting efforts.
- Trained, managed, and built performance-monitoring workflows for a 50-person overseas vendor team executing complex regulatory control testing and compliance operations.
Oct 2013 – Feb 2017
Capital One
Risk Analyst & Compliance Specialist
- Automated the validation of commercial loss events (>$10k) by querying and integrating disparate banking systems to identify root causes and deploy rapid mitigation strategies.
- Automated manual monitoring processes across the Commercial Bank's control library (150+ controls) through custom exception reporting and data visualization linkages to internal data warehouses.
Oct 2024 – Present
Unsubscribe NYC
Co-founder & Technology Lead
- Architect and maintain the company's full technology stack—including backend services, API integrations, and internal operational tools—enabling unique marketing solutions for independent artists.
Jun 2010 – Sep 2013
Morgan Stanley
Analyst, Information Security Risk
- Managed and improved data reporting for Information Security risk assessments, presenting vulnerability metrics and operational risk analyses to executive management across all major divisions.
Technical Skills & Expertise
Domain Expertise
Operational Risk Strategy (GARP), Trust & Safety, Regulatory Compliance (DSA/DMA), Root Cause Analysis, System Orchestration, Global Vendor Management, Process Automation.
Programming & Data
Python (Full-Stack), SQL, JavaScript, Looker, Grafana, Tableau, AWS QuickSight, BigQuery.
Cloud & Tooling
GCP, AWS, Docker, Snowflake, Databricks, PostgreSQL, Cursor, GitHub Copilot, Modern AI Orchestration.
Education
Class of 2013
Rutgers University
B.A. Comparative Literature (Japanese Culture Focus)
- Electrical & Computer Engineering Honors Program (2008-2010).
- Leadership: Co-President of VEX Robotics Team, Webmaster for Engineers Without Borders.